Curbside Appointment Procedure

At Compassionate Veterinary Care, we are taking precautions during the Coronavirus pandemic to keep our patients, clients, and staff safe and healthy.

One of these precautions is the implementation of curbside service.

How does that work?

When you arrive for your pet’s appointment, call us at 989-701-2929 to check-in. When we are ready to start the appointment, a technician will call you and take your pet’s health history over the phone, and then send our assistant out to your vehicle to get your pet. You don’t even have to leave your vehicle! Once inside, Dr. Lucas will examine your pet while you wait. When she has completed her exam she will contact you and go over the exam findings and answer any questions you may have. We will then go through the checkout process over the phone and bring your pet back out to your vehicle.

What if I don't have a phone with me?
Just knock on our door. We will answer the door. If we don’t answer right away, we are probably on a phone call, so please be patient.
Is this a drop-off appointment?
No. Please don’t leave our parking lot after we bring your pet into the building. We won’t be long. If you do leave, a hospitalization fee will be assessed.
What if I don't have a leash or pet carrier?
Please let us know when you call us. We have leashes and a carrier we will provide for you! This will help keep everyone safe in the parking lot.

We’re here for your pet.

 

Please complete the form below and a member of our staff will get back to you as quickly as possible. If this is an emergency situation during business hours, please call us at 989-701-2929.